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Autodesk 3ds Max 2015 and 3ds Max Design 2015

Service Pack 2 (SP2) Readme

This readme contains recent information regarding the installation and use of Autodesk® 3ds Max 2015 SP2 and Autodesk® 3ds Max Design 2015 SP2 software. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

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  • 3ds Max 2015 is a 3D modelling tool. The 2015 delivers better performance, better workflows, new modeling capabilities and a WYSIWYG environment.

SPECapc for 3ds Max 2015 is performance evaluation software for systems running Autodesk 3ds Max 2015. The benchmark was introduced on August 13, 2014. SPECapc for 3ds Max 2015 is available for immediate download. It is free for everyone but sellers of computers and related products, who are required to pay a $2,500 vendor license.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third-party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third-party software or hardware that you may use in connection with Autodesk products).

Contents

Additional Resources
Prerequisites
Versions Of The Service Pack
Install / Uninstall
Customer Involvement Program (CIP) and Customer Error Reports (Customer Error Reports)

Dd form 626 are performed by who. Use the following table to locate various resources related to 3ds Max 2015 / 3ds Max Design 2015:

Resource

Location

Installation Help

System Requirements

Learning Resources

http://www.autodesk.com/3dsmax-learningpathor http://www.autodesk.com/3dsmaxdesign-learningpath

Support Resources

http://knowledge.autodesk.com/support/3ds-maxorhttp:///knowledge.autodesk.com/support/

3ds Max SDK Documentation

Initial Install

Users must have Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015 installed prior to installing this Service Pack.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

Product To Update

Update Filename

Autodesk 3ds Max 2015

3dsMax2015_SP2.exe

Autodesk 3ds Max Design 2015

3dsMaxDesign2015_SP2.exe

Install/ Uninstall

Install:
1. Download the appropriate file for your system. See Versions of the Service Pack.
2. Double-click the Service Pack 2 executable.
3. Follow the installation prompts in the Service Pack 2 installer.

Uninstall:
Windows 7 / Windows 8
1. Open Start > Control Panel > Programs and Features.
2. Click View Installed Updates.
3. Select Autodesk 3ds Max 2015 Service Pack 2 / Autodesk 3ds Max Design 2015 Service Pack 2.
4. Click Uninstall.

Notes:

  • If you are currently using a student version or educational licensing version of Autodesk 3ds Max, you automatically allow 3ds Max to collect desktop analytics data from you. You are notified of this via a dialog the first time that you start 3ds Max. To disable data collection, select Help > Desktop Analytics and disable the check box in the dialog.
    If you uninstall SP2, the software will cause an error when you try to run 3ds Max 2015. After uninstalling SP2 you must modify or remove the following file in order to run 3ds Max 2015:
    The problem file is Workspace1.se.ini. This file is located here: C:Users<userfolder>AppDataLocalAutodesk3dsMax2015 - 64bitENUen-USUIWorkspaces.
    At the very end of the file there are the following two identical lines:
    Visible=True
    Visible=True
    To fix the problem, you can remove the second 'Visible=True' line, or delete the Workspace1.se.ini file completely.
  • If you receive a 'fast exit' or the following error message (or a similar one) 'Fatal error during installation' during the Service Pack 2 install, then extract the contents of Service Pack 2. Many third-party utilites offer an 'Extract to..' feature when right-clicking on the 3ds Max 2015 Service Pack 2 executable file. Once extracted, the Service Pack 2 .msp is available to run directly from the Patch folder. During the Service Pack 2 install, if you then encounter an error similar to:
    'Product: Autodesk 3ds Max 2015 -- Error 1406. Could not write value CoreFiles to key Products7CE73B25638D01403046C342CBDE0201Features. System error .' Verify that you have sufficient access to that key, or contact your support personnel.'
    If this error occurs just click [Ignore] to complete the installation.
    Note: If you do encounter this issue then Service Pack 2 can only be uninstalled by first uninstalling 3ds Max 2015.
  • Warning: If you uninstall Service Pack 2, you will no longer be able to use ShaderFX without reinstalling the software.

Fixes in Autodesk 3ds Max / 3ds Max Design 2015 SP2

3dmax

The following list contains issues fixed in this release.

Key

MAXX-18050

The PhysX plug-in would cause a program error.

MAXX-17998

The MAXScript interface to the Skin modifier's Envelope feature was incorrect.

MAXX-17968

Backburner: Split Scan Lines did not work when rendering a Camera view.

MAXX-17895

Save File As: The + button was hidden in the Japanese interface.

MAXX-17866

Frozen objects could be selected in viewports.

MAXX-17727

ShaderFX materials weren't transferred properly when using the FBX format.

MAXX-17725

OpenSSL has been upgraded to correct a security issue.

MAXX-17680

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Wrong decimal separators have been fixed.

MAXX-17669

FBX for 3ds Max plug-in presets were missing.

MAXX-17631

The file crashMax.dlu was built into the wrong folder.

MAXX-17550

ShaderFX nodes needed to be copied to user settings.

MAXX-17434

Base State material was resetting.

MAXX-17431

The mental ray renderer would hang when rendering an empty scene in an orthographic view.

MAXX-17342

It was impossible to rename a layer from the Layer Toolbar.

MAXX-17282

Opening the Layer Manager was slow when many objects were on a layer.

MAXX-17263

ActiveShade would cause a buffer overflow.

MAXX-17236

Customer Error Report: An issue with ChamferedFaces has been fixed.

MAXX-17235

Customer Error Report: A core issue with object display has been fixed.

MAXX-17210

The Crossing option for Window/Crossing selection was not working.

MAXX-17172

The Cloth and Garment Maker modifiers were not localized.

MAXX-17152

Scripting a Dummy object was not working.

MAXX-17101

Viewport focal-point sampling was not working.

MAXX-17097

Rendering with the mental ray renderer would cause a program error.

MAXX-17036

Backburner 2015 running as a service would cause an 'adapter error.'

MAXX-17024

Rendering an area would not appear in the Rendered Frame window.

MAXX-16957

A change to Vertex Crease on the Ribbon would not update on the Editable Poly control panel.

MAXX-16813

Composite map: Tile offset was not working in Nitrous viewports.

MAXX-16798

The movie list on the Welcome Screen contained a nonsense string.

MAXX-16796

Nitrous viewports have been upgraded to support up to eight Composite map layers.

MAXX-16767

Opening Layer Explorer with 1,000 layers was slow.

MAXX-16766

FBX import: Normals on skinned meshes were being ignored.

MAXX-16678

The installer for the plug-ins to exchange data with Adobe After Effects did not install the right files.

MAXX-16468

The animated Tours on the Welcome Screen were not localized.

MAXX-16407

Display By Layer was not correctly displaying layer properties.

MAXX-16387

Customer Error Report: Error opening certain files. This has been fixed.

MAXX-16241

Scene Explorer would generate a MAXScript error exception when Esc was pressed.

MAXX-16140

Scene Explorer: The object list would not resort when a file was renamed.

MAXX-15964

Workspaces wouldn't load mnux.cfg files.

MAXX-11987

Customer Error Report: An error in Skin has been fixed.

MAXX-11011

CAT: A rig arm would not stretch with IK.

Customer Involvement Program and Customer Error Reports

The first time 3ds Max / 3ds Max Design is started, the Customer Involvement Program dialog opens. If you choose to participate in the Customer Involvement Program, 3ds Max or 3ds Max Design will automatically send Autodesk information about system configuration, which features are used most frequently problems encountered, and other information helpful to the future direction of the product. For further information, see www.autodesk.com/cip.

To enable CIP:

  1. Install and start 3ds Max / 3ds Max Design.

  2. If the Customer Involvement Program dialog box is not displayed automatically, then in the Help menu, click Customer Involvement Program.

  3. In the Customer Involvement Program dialog box, select 'Participate - with contact information.'

  4. Enter a valid email address and company name, if any. Click OK.

We can improve the stability of Autodesk 3ds Max / Autodesk 3ds Max Design largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.
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Copyright ©2014 Autodesk, Inc.

Autodesk 3ds Max / 3ds Max Design 2015 Release Notes

Thank you for downloading Autodesk® 3ds Max® / Autodesk® 3ds Max® Design 2015.

This readme contains recent information regarding the installation and use of Autodesk 3ds Max 2015 and Autodesk 3ds Max Design 2015 software. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third party software or hardware that you may use in connection with Autodesk products).

Contents

Additional Resources
Prerequisites
Customer Involvement Program (CIP) and Customer Error Reports (CERs)

Use the following table to locate various resources related to 3ds Max 2015 / 3ds Max Design 2015:

2015

Resource

Location

Installation Help

System Requirements

What’s New

Learning Resources

http://www.autodesk.com/3dsmax-learningpathor http://www.autodesk.com/3dsmaxdesign-learningpath

Support Resources

http://knowledge.autodesk.com/support/3ds-maxorhttp:///knowledge.autodesk.com/support/

3ds Max SDK Documentation

Initial Install

Before an end-user with restricted Windows® operating system privileges can use Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015, an administrator, with full privileges, must install and start the software one time in order to generate the Windows operating system registry information needed to complete the installation.

Before an end-user with restricted privileges can use third-party plug-ins for Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015, an administrator, with full privileges, must install and start 3ds Max 2015 / 3ds Max Design 2015 one time in order to generate the necessary folders for these third-party plug-ins.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

Download 3d Max 2015 For Mac

Leaving Ports Open

Autodesk 3ds Max or Autodesk 3ds Max Design, Autodesk® Vault, Autodesk® Backburner™, and various other components of the install, require that certain ports be open in third-party firewalls. If you are having problems with your firewall, read the documentation included with your firewall.

Port Conflict with mental ray (When Installing Autodesk 3ds Max 2015)

During the Autodesk 3ds Max installation process (from the install wizard) the mental ray® port is assigned automatically and cannot be changed from the install wizard. In most cases this is fine. In a rare case a conflict arises if the port is already occupied. In such a case you will receive this error message: To fix this issue, perform the following steps:

1. Using a text editor, open the Setup.ini file (located at the root of your install media).
2. Search for the [MAX] section.
3. You need to reassign mental ray to a different port number by adding this line under EXE_PATH= EXE_PARAM= MR_TCP_PORT=[YOUR PORT NUMBER] Where [YOUR PORT NUMBER] is replaced by the port number you want to assign to mental ray.
4. Save the Setup.ini file and run installer again.

Installing the IPv4 or IPv6 Versions of Network License Manager

You can install the IPv4 version of the Network License Manager from the Tools and Utilities tab in the 3ds Max 2015 / 3ds Max Design 2015 installer. If you need to install the IPv6 version of the Network License Manager, you can do so from Autodesk.com at the following location: www.autodesk.com/nlm-ipv6-windows

Known Issues Autodesk® 3ds Max / 3ds Max Design 2015

The following list contains known issues in this release:

FeatureDescription
File I/O
  • On Windows 8, when importing Autodesk Inventor files, Autodesk Materials do not show in the Scene Materials list.
  • When using increment file name ('+') on saving a file, the file name will append _xx if the file name does not end in _xx.
    For example:
    - FileName.max would become FileName_01.max
    - FileName_v001.max would become FileName_v001_01.max
General
  • When using a drawing tablet, the Enhanced menus might not display correctly. This can also occur if Windows has the tablet service enabled without having a tablet. This can be fixed by setting the following:
    Windows Start buton > Control Panel > View By: Large Icons > Pen and Touch > Tablet PC Settings > Other Tab > Change the setting from Right to Left.
Entertainment Creation Suite
  • Several topics in the media version of the Autodesk Entertainment Creation Suite 2015 Installation Help, mention the Autodesk® ReCap™ Pro product instead of the Autodesk® ReCap™ product.
    This issue has since been resolved in the Autodesk Entertainment Creation Suite 2015 Installation Help available on the Autodesk Knowledge Network available at: http://help.autodesk.com/view/INSTALL_LICENSE/2014/ENU/.
Install
  • Installation fails on the Microsoft .NET 3.5 component under Microsoft Windows8.x when the machine is bound to a domain with group policy restrictions that blocks this component.
    Workaround:
    Install Microsoft .NET Framework 3.5 Offline in Windows 8 and 8.1 without Internet Connection as follows:
    Requirements: You need the Windows 8 or Windows 8.1 ISO or DVD.
  1. Do one of the following:
    • Copy Windows 8 setup files to your hard disk.
    • If you have Windows 8 setup ISO copied in your system, mount it by right-clicking on it and selecting the 'Mount' option, or extract its content using 7-Zip.
    • If you have Windows 8 setup disk and don't want to copy its content, insert the disk in your CD/DVD drive so that Windows can access its content.
  2. Open Command Prompt as Administrator using Windows 8 Start Screen (press Win key and then type cmd).

  3. Enter the following command:
    • Dism /online /enable-feature /featurename:NetFx3 /All /Source:D:sourcessxs
      Note: “D” represents letter of your system CD/DVD drive, which contains the Windows 8 setup disk. Replace it with the correct drive letter according to your system.
Materials
  • Vector maps cause a program error when used with the mental ray renderer.
Nitrous
  • A program error can occur under Windows 8 when running older NVIDIA hardware that supports DirectX 10 and newer drivers. If this occurs, you can force DirectX 9 or software mode for the viewports.
    - DirectX 9: 3dsmax.exe -vx9
    - Software: 3dsmax.exe -vsx
Populate
  • When baking characters, clicking Undo then Redo can distort the character. If you click Undo after baking, you should bake the character again instead of clicking Redo.
  • When using bake, if you change frames after baking and then click Undo, the viewport might redraw multiple times.
  • When using Euler rotation controllers on baked characters, the rotations can 'Gimbal Lock': The baked rotations default to Quaternion.
  • When using the DesignVIZ.mentalray CUI, the character textures are not saved even when you choose the Save Texture Maps option. This does work properly with CUIs that do not use mental ray.
  • Baked characters share the same maps as the character they were generated from. Resimulating the character will also update the maps of the baked character.
  • Automatic XRef update does not work correctly and can cause incorrect animation on characters.
  • When you load an XRef Scene with a Populate crowd, if you remove the XRef record the crowd will be motionless. To restore animation, select the crowd and click the Simulate button.
  • Cloning Populate seats as Instances is not supported.
  • If you change the seat height spinner from its default setting, sometimes this causes the knees to shake. One workaround is to Resimulate Selected. Another is to set the height back to the default, then simply reposition the vertical location of the chair gizmo to the desired height.
Rendering
  • mental ray Distributed Bucket Rendering (DBR) services are now disabled by default. To use DBR, use the Control Panel to enable the service.
SDK
  • In 3ds Max 2015, a cleanup of the public SDK classes ParamBlockPLCB and ParamBlockPLCBEx occurred, collapsing to the single class ParamBlockPLCB. As part of that cleanup, the access rights on the member variables was changed from ‘public’ to ‘private’. However, some 3rd-party developers derive from the ParamBlockPLCB class and can no longer access the member variables in their implementations. 3rd party developers experiencing this can safely locally change the access rights for the member variables from ‘private’ to ‘protected’. Making this change does not affect binary compatibility.
Scene Explorer
  • When opening multiple Scene Explorers, hiding or selecting a group will update only in the other open Scene Explorers.
  • Linking within a group (by click-dragging) is not currently supported.
  • When using Advanced Filter, a program error can occur if you add options and select the added filter's Property or Condition.
  • Adding a Display As Box column to the Scene Explorer and turning on the column can cause the object to disappear.
State Sets
  • An updated version of the State Sets installer is available on the 3ds Max 2015 Support Download page. This update has fixed several important defects.

Customer Involvement Program and Customer Error Reports

The first time 3ds Max / 3ds Max Design is started, the Customer Involvement Program dialog opens. If you choose to participate in the Customer Involvement Program, 3ds Max or 3ds Max Design will automatically send Autodesk information about system configuration, which features are used most frequently problems encountered, and other information helpful to the future direction of the product. For further information, see www.autodesk.com/cip.

To enable CIP:

Install and start 3ds Max / 3ds Max Design.

If the Customer Involvement Program dialog box is not displayed automatically, then in the Help menu, click Customer Involvement Program.

In the Customer Involvement Program dialog box, select 'Participate - with contact information.'

Enter a valid email address and company name, if any. Click OK.

We can improve the stability of Autodesk 3ds Max / Autodesk 3ds Max Design largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.

Copyright © 2014 Autodesk, Inc.